🏪For spaza shops
A WhatsApp ordering app for spaza shops
Your customers already WhatsApp you for bread, milk and airtime. GroupOrder Bot turns those messages into an organised order list — so nothing gets forgotten between the morning rush and restock.
The problem with juggling spaza orders by message
Orders come in all day, mixed with chats and forwards. You try to remember who asked for what, and by the time you restock, a few orders have slipped through. Reconciling what was ordered against what you actually have on the shelf is guesswork.
How GroupOrder Bot fixes it
Set up a dedicated bot number and share your daily list. Customers reply — in a group or privately — and every order lands on your dashboard with item totals so you know exactly how much bread, milk or airtime to set aside. End the round, export the CSV, and your records are done.
- Capture every order through the day automatically
- Live totals so you restock the right amounts
- Works on any phone — no WhatsApp Business API needed
- One-tap CSV export for your records
Example: a township spaza's daily order
Each morning the owner shares the day's list to the regulars' group. Customers reply through the day; the bot captures all of it and confirms each one. By midday the owner sees 14 loaves of bread, 9 litres of milk and 6 airtime requests totalled up — and sets stock aside before it sells out.
Group or private ordering?
Most spaza shops start with group ordering for regulars, and add private ordering for one-on-one customers. See how it works for the full setup.
Questions from spaza shops
- Do I need WhatsApp Business or a special account?
- No. GroupOrder Bot links to any WhatsApp number on a spare phone via Linked Devices — no WhatsApp Business API and no Facebook approval. You scan a QR code once.
- Can customers order privately instead of in the group?
- Yes. Private mode lets a customer DM your bot directly, which is handy for one-on-one regulars or larger standing orders.